TRaining FAQ

We offer practical, results-oriented training programs focused on productivity, time management, effective communication, presentation skills, problem-solving, and decision-making. All programs are designed for immediate workplace application.

Our training programs are suitable for working professionals at all levels, from individual contributors to team leads and managers, who want to improve their skillsets and workforce productivity.

We offer both formats. You can choose in-house training or virtual sessions, depending on your team’s preferences and availability.

Yes. We can customize training content, case studies, and delivery style to match your company’s needs, goals, and industry.

Our training sessions can be conducted in English, Mandarin (中文), or Bahasa Malaysia. Please contact us for customization (a minimum headcount applies).

Our training programs are conducted by an experienced corporate facilitator with a strong background in workforce productivity, data storytelling, and communication. You may view the full trainer profile here.

We combine interactive learning, real-world case studies, and step-by-step methods to ensure participants not only learn, but apply the skills.

Yes, our trainer has experience working with clients across various industries, including telecommunications, finance, education, and technology. We can tailor the training content to suit your industry’s specific needs.

Most programs are designed as 8-hour full-day sessions. However, we can adjust the duration for half-day or modular formats based on your needs.

We recommend group sizes between 10 to 20 participants for optimal engagement. Larger sessions can be arranged upon request.

Yes, training sessions can be arranged on weekends or public holidays based on trainer availability and prior scheduling.

We primarily use Google Meet for our virtual training sessions. However, if your organization has a preferred platform, we are happy to accommodate it.

Pricing depends on the type of program, number of participants, and customization level. Please contact us for a detailed quotation.

Yes, we offer discounted rates for group enrollments or when booking multiple sessions.

Payment can be made via bank transfer. A full payment or a 50% deposit is typically required prior to the training date, with the remaining 50% due one week before the session.

Yes, all our training programs are HRD Corp claimable.

Yes, we support e-invoicing and can issue quotations or invoices in accordance with your company’s procurement requirements.

You can register through our contact form or email us directly at info@trainproductivity.com.

We recommend confirming your booking at least 2 to 4 weeks in advance to secure your preferred date.

Absolutely. We offer private, company-specific training sessions, available online or on-site.

Yes, definitely! We welcome self-sponsored individuals. Just let us know which program you’re interested in, and we’ll guide you through the process.

Yes, all participants will receive a certificate of completion upon finishing the course and completing the required training activities.

Yes, participants will receive physical handouts and practical worksheets during the session for better learning outcome.

Yes, for customized classes conducted in a specific language, such as Mandarin (中文) or Bahasa Malaysia, the training materials will be prepared in the same language. Please contact us for customization.